Customer Thermometer's Sale to Exclaimer

Client Profile

Customer Thermometer Ltd.

Established in 2011 by Lindsay Willott, Customer Thermometer provides one-click surveys allowing organisations of any size to capture customer feedback in real time, delivering a total view of customer satisfaction at key points of the customer lifecycle and presenting a visible sign of dedication to customer feedback and service.

Customer Thermometer enables companies to respond immediately to resolve problems and improve interactions with their customers.

Gary McHale collaborated with the Lindsay Willott in the early stages to form the board and develop a shareholder structure to create key opportunities in the business and future transaction value. He also worked with the board two years ahead of the sale to qualify what adds value to a SAS business and the software tech companies market.